The Training & Development Specialist supports organizational performance and employee growth by delivering engaging training programs, administering learning systems, and facilitating onboarding initiatives. This position plays a critical role in strengthening workforce capability across operations, technical, and administrative departments.
The ideal candidate is passionate about employee development, highly organized, and skilled at creating learning experiences that drive performance, compliance, and retention.
Key Responsibilities
Learning Systems Administration
- Administer and maintain the Learning Management System (LMS)
- Create and manage user accounts and training assignments
- Maintain accurate training records and generate compliance reports
- Monitor completion rates and ensure regulatory compliance
Onboarding & Employee Experience
- Facilitate new hire orientation and onboarding sessions
- Coordinate internal presenters and subject matter experts
- Update onboarding materials to ensure consistency and relevance
- Support initiatives that enhance early engagement and retention
Training Design & Instruction
- Develop and update training materials using adult learning principles
- Deliver classroom, virtual, and hands-on training sessions
- Adapt content to meet diverse learning styles
- Evaluate training effectiveness and adjust as needed
Employee Development & Coaching
- Provide career coaching and guidance to employees
- Promote career pathways and development opportunities
- Support succession planning and workforce readiness initiatives
Compliance & Policy Training
- Conduct mandated regulatory and policy training
- Deliver customer service and remedial training as needed
- Ensure alignment with organizational standards and service expectations
Collaboration & Communication
- Partner with department leaders to assess training needs
- Work closely with subject matter experts to ensure content accuracy
- Communicate training expectations and timelines clearly
Minimum Qualifications
- Associate’s or Bachelor’s degree in Human Resources, Organizational Development, Education, or related field
- Minimum three (3) years of experience in training, workforce development, adult education, or employee development
- Experience administering a Learning Management System (LMS)
- Experience facilitating group training sessions or presentations
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational, communication, and interpersonal skills
- Demonstrated ability to manage multiple projects simultaneously
- Ability to effectively engage operations, technical, and administrative employees
Preferred Attributes
- Strong presentation and facilitation skills
- Experience working in a unionized or public sector environment
- Knowledge of adult learning theory and instructional design principles
- Data-driven mindset with the ability to interpret training metrics
Why Join Us?
This is an opportunity to play a meaningful role in developing the workforce that keeps our community moving. If you are energized by helping others grow, thrive in a collaborative environment, and are committed to organizational excellence, we encourage you to apply.
Salary Range: $61,731 – $72,500
At CDTA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CDTA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.