November 25, 2014
When the weather turns bad, many people ride CDTA so they don't have to worry about driving. If you plan to take CDTA during a snow/ice storm, here's what you need to know:
Safety Comes first
CDTA operators are trained to handle adverse weather conditions.
Some bus lines may be Re-routed
If a route has steep hills or other potential dangers, service may be rerouted until the roads have been cleared. Visit the service alerts page at cdta.org or call (518) 482-8822 to check whether your bus line is on a reroute. You can also watch for announcements on local TV and radio stations.
Buses may not be running on schedule
Snow and ice on the roads affects all traffic, so buses may experience delays during weather emergencies. However, buses should still arrive at regular intervals.
Preparation pays off
CDTA Supervisors will be at major transit transfer points throughout the region to assist riders. Here's how you can make your own preparations:
• Wear high-visibility clothing.
• Look for bus stops on clear, level streets.
• Give yourself extra time to reach your destination. Detours and road conditions are likely to delay your trip, but we're working to get you there safely.
• Wait until the bus comes to a complete stop and the doors open before stepping off the curb.
• Use handrails when getting on and off the bus. Remember, stairs and aisles may be slippery from the snow.
• Hold on when riding on the bus. Buses may stop and start suddenly in wintery conditions.
• It takes longer to stop in snow and ice, so give your driver extra notice when you signal to get off the bus.
• Dress warmly and expect delays.
• If there's no traffic going by your bus stop, walk to a stop on a sanded, busy street.
• If your stop is in the middle of a hill, walk to the bottom where the bus can safely stop.
• Stand back from the curb until the bus comes to a complete stop; it can slide sideways in slippery conditions.
Where do I find the very latest information?
Check the website Service Alerts page,facebook or twitter or call our Hotline at (518) 482-8822 and a Customer Services Representative will give you the latest update.
Use our New Real time transit Information
Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website (www.cdta.org) or by speaking with a customer service representative at CDTA’s Call Center. Customers will now see a gray clock icon near a route that indicates real time information is available.
