August 23, 2011
(ALBANY, NY) - The Capital District Transportation Authority (CDTA) is introducing online website capabilities to its STAR customers to make or cancel STAR reservations and to receive information related to STAR services. This new option is provided through technology software upgrades to www.cdta.org and will facilitate the use of STAR (Special Transportation Available by Request) services for its customers who prefer to communicate online instead of the telephone.
With this new online program, STAR customers are able to access the CDTA website and conduct the following business:
· Make, Confirm or Change a Reservation
· Cancel a Reservation
· Apply for STAR
· Alert CDTA to a Site closure often frequented by STAR customers (Sites may include the Center for Disabled, New Visions,
and Dialysis Centers.)
· New STAR customer Orientation class registration
For easy access, customers can visit http://www.cdta.org/star, the contact page http://www.cdta.org/contact.php or the STAR contact page http://www.cdta.org/accessibility_paratransit_contact.php.
STAR service is a paratransit service that provides origin to destination transportation, on an advance reservation basis, for people with disabilities who are not able to ride an accessible regular fixed-route bus. STAR service is available in areas within ¾ of a mile where CDTA’s regular route service operates.
For other STAR service inquires or to apply for STAR by telephone customers can contac the STAR office at 482-2022.
