FLEX
On-demand point-to-point service
FLEX On Demand
Book a pickup in the Navigator app or by phone and ride between key destinations in Saratoga Springs, Guilderland, Southern Saratoga County and Amsterdam.
Lowest fare
$1.30
per trip
Pay with Navigator
$1.50
per trip
Pay with cash
How point-to-point works
PickupOn a main roadway
Drop-offAt a transit connection
Pick-ups and drop-offs happen on main roadways with transit connections, for shorter waits and faster trips.
What is FLEX?
FLEX On Demand provides connections to key destinations in Guilderland, Southern Saratoga County, and Saratoga Springs.
Now point-to-point. Our new point-to-point model offers shorter wait times & faster dropoffs and will apply to ALL FLEX zones. Please review the new locations as pick-ups and drop-offs will occur at main roadways with transit connections for more efficient service.
How do I request a ride?
Three steps, from your phone or by calling.
2
Choose your pickup
Choose a time and location for pickup.
3
Request your ride
Send your request and you're on your way.
Fares
How much does FLEX cost?
Customers can use the Pay As You Go option on their Navigator smart card or mobile app or use the Frequent Rider pass for FLEX On Demand service.
Lowest fare
$1.30
per trip
Pay with Navigator
$1.50
per trip
Pay with cash
Why use FLEX?
- On-Demand Transit, When You Want It.
- Greater Convenience
- Real-Time Info
- Accessibility
- Safety
FLEX zones
Each zone has its own key locations and hours. Jump to yours.
Saratoga Springs
Key locations
- Skidmore College
- Saratoga Springs YMCA
- Saratoga City Center
- Congress Park
- Saratoga Hospital
- Shopping Centers
Hours
- Weekdays6AM - 9PM
- Saturday6AM - 9PM
- Sunday8AM - 7PM
Guilderland
Key locations
- Crossgates Mall
- Guilderland Town Hall (Thursdays 4:00PM-8:30PM)
Hours
- Monday - Saturday6AM - 10:45PM
- Sunday10AM - 6PM
Southern Saratoga County
Key locations
- Mechanicville
- Halfmoon
- Clifton Park
Hours
- Monday - Friday7AM - 8PM
- Saturday and Sunday10AM - 6PM
Amsterdam
Coming November 29
Key locations
- Amsterdam High School
- Market 32
- St. Mary's Memorial Campus
Hours
- Monday - Friday6AM - 9:30PM
- Saturday9AM - 7PM
- Sunday9AM - 6PM
Explore the FLEX map
Zoom and pan to see every FLEX service area.
Check the Navigator app to confirm the latest service area and stop locations. Minor differences may exist.
Ready to ride?
Download the Navigator app or call (518) 482-8822 to request your FLEX pickup.
Last Updated: 11/04/2026