All information listed below is based on statistics compiled April 1, 2023-March 31, 2024
| REACH | |
| Counties Served |
Albany, Montgomery, Rensselaer, Saratoga, Schenectady, Warren |
| Size of service area (sq. miles) | 3,586 |
| Service area population | 988,276 |
| People Living within 1/4 mile of bus service | 500,067 |
| Percent of population living within 1/4 miles of bus service | 50.6 |
| FINANCIAL INFORMATION | |
| Consolidated Operating Budget (2023-2024) |
$126 million |
| Customer Revenue (annually) | $19.5 million |
| OPERATING AND SERVICE DETAILS | |
| CDTA Employees | 750 |
| Total Number of Vehicles | 426 |
| Fixed Route Vehicles | 292 |
| Articulated Buses | 47 |
| Electric Buses | 8 |
| Hybrid Electric Buses | 75 (included in FR total) |
| Paratransit Vehicles (STAR) | 32 |
| FLEX On Demand Vehicles | 21 |
| Trolleys | 13 |
| NX Commuter Coaches | 13 |
| Number of Bus Routes | 63 (including seasonal) |
| Annual Vehicle Miles | 10 million |
| Annual Vehicle Hours | 800,000 |
| Annual Fuel Consumption | 2.2 million gallons |
| Annual Vehicle Miles/Gallon | 3.5 |
| Annual Vehicle Miles/Gallon (Hybrids) | 5.0 |
| Bus Stops | 2,640 |
| Passenger Shelters | 331 |
| Park and Ride Lots | 29 |
| Available Parking Spaces | 1,655 |
| RIDERSHIP STATISTICS (FY2023-2024) |
|
| Total Ridership | 16,499,041 |
| Fixed Route Ridership | 15,946,543 |
| NX Ridership | 73,705 |
| STAR Ridership | 352,919 |
| ADA-certified customers | 10,190 |
| Average Weekday Boardings | 47,354 |
| Bikes on Buses | 43,817 |
| INFORMATION SOURCES | |
| Customer Service Center | 482-8822 |
| STAR Reservation Center | 482-2022 |
| Access Reservation Center | 437-5161 |
| Total Calls Answered Annually | 458,000 |
| Web site Visits Annually | 1.9 million |
Last Updated: 08/22/2024