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Intro Text

The Capital District Transportation Authority values customer feedback. Commendations, questions, comments, concerns, and suggestions help us improve our services and better serve the community.

To help us review your submission as efficiently as possible, please provide as much detail as you can. Useful information may include the route number, vehicle number, operator number, direction of travel, and the date, time, and location of the incident.

Submissions are reviewed and routed to the appropriate department for follow-up when necessary.

For additional information on how feedback is reviewed and addressed, please view CDTA's Full Comment Policy

Please select the category that best describes your submission:

Category

Concern

Lost and Found Text

Here is the lost and found numbers for Albany, Troy and Schenectady. Based on the bus you where taking please call the appropriate number and check to see if they have located your items.

Albany: 518-437-8376

Troy: 518-437-6823

Schenectady: 518-437-6833

Subject

Comments

Date and Time Of Incident

Route

Direction

Bus Stop

Contact Information

Contact Information

Please indicate if you would like CDTA to follow up with you about this incident.

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Please have a CDTA representative contact me for follow-up by using:

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Postal Mail

Telephone

E-Mail

First Name

Last Name

Address

Address Line 2

City

State

Zip

Day Time Phone with Area Code

Email Address

Please enter a valid email address so we may contact you about this.

Confirm Email Address

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Your information is not collected for commercial marketing purposes and CDTA does not sell or distribute your email address for any purposes. See our full privacy policy

Company

Taxi Number

Date & Time

Pickup Location

Comment Box