additional swiper benefits

GUARANTEED RIDE HOME
FLEXIBLE PARKING

GUARANTEED RIDE HOME

The Guaranteed Ride Home Program is just one of the benefits of using the CDTA Swiper, our lower cost monthly bus pass. If you have to work late or have a midday emergency, the CDTA Swiper will get you home –free of charge. Some restrictions apply (see below).

Here's How It Works!
With a valid Swiper card, you can arrange a Guaranteed Ride Home simply by calling our hotline at (518) 482-8822 from 6am-7pm Monday through Friday and from 8am to 6pm on weekends and holidays. CDTA can currently only process Guaranteed Ride Home requests during these times, although you may request to be picked up later in the day.

We'll take the necessary information and arrange for your transportation by taxi. When the taxi arrives, just present the driver with your Swiper and identification.

Guaranteed Ride Home Checklist
When you call to arrange for a Guaranteed Ride Home, please be ready to supply us with the following information:

Your CDTA Swiper serial number
Detailed information on your pick-up and drop-off locations. (Please be as specific as possible about the door, exit or side of the building at which you would like to be picked up.)
The time at which you want to be picked up.
Any special circumstances or needs.
A number where you can be reached so that we can confirm your Guaranteed Ride Home.

Restrictions:

Customers will be limited to either $200 worth of rides, or six per calendar year, whichever comes first, and no more than two rides per month.
Taxi service must be arranged by calling the Guaranteed Ride Home hotline. Customers cannot arrange their own transportation directly with a taxi or other vendor.
The service is available only to those with Swipers. Additional riders accompanying you must pay for their own cab fare.
The taxi service is non-exclusive (other customers may board during your trip).
Customers will forfeit their right to Guaranteed Ride Home privileges if a) they attempt to use the service without a valid Swiper, or b) they do not use the service after it has been arranged.

For more information call (518) 437-6876.

CDTA Sales Unit, 110 Watervliet Avenue, Albany, NY 12206

FLEXIBLE PARKING

Swiper users have access to spaces in 7 Albany Parking Authority lots designed for CDTA customer use. Simply insert your Swiper card into the Smart Meters in lots along Central Avenue and the Quackenbush lot just north of downtown. Place your no-charge parking receipt on your dashboard or keep your receipt (varies by lot).

Lower Central Avenue corridor

WAMC performing arts studio, between Central Avenue and Sherman Street at Quail Street

Quackenbush Square lot – entrance at Broadway and Spencer Streets

Occasional Use Parking